Your Account

Create and manage your app account

Create an app account

An app account is created when you sign up to the app. Sign up using the methods that are available on your app.

Access content. On the app, you will see content & features shared with you by your app provider, i.e. the company that is distributing the app.

Manage your app account. Open your app account profile on the app to reset your password, to access support, to access app guides, to view and edit your personal details, and to delete your account.

App sign-up methods

Sign up using your email address

1. Select Create Account.

2. On the End-User License & Privacy screen, select Accept or Manage Settings.

3. On the Notifications screen, deselect or select your preferred settings.

4. On the Share Location screen, deselect or select your preferred settings.

5. On the Create Account page, select Sign up with Email.

6. Enter your email address and create a safe password.

7. Confirm your email address. You will receive an email with a link to verify your email address. Click on the link to complete the sign up.

8. On the Complete Your Profile screen, enter: First name(s), Last Name, Date of Birth (DD/MM/YYYY), Mobile number.

9. Your account set up will be completed and you can sign in with your email and password.

Sign up using your Apple Account

1. On the app start screen, select Create Account.

2. On the End-User License & Privacy screen, select Accept or Manage Settings.

3. On the Notifications screen, deselect or select your preferred settings.

4. On the Share Location screen, deselect or select your preferred settings.

5. On the Create Account page, select the Apple icon .

6. Sign into your Apple account.

7. On the Complete Your Profile screen enter: First name(s), Last Name, Date of Birth (DD/MM/YYYY), Mobile number.

8. Your account set up will be completed and you can sign in with your Apple account.

Sign up using your Google Account

1. On the app start screen, select Create Account.

2. On the End-User License & Privacy screen, select Accept or Manage Settings.

3. On the Notifications screen, deselect or select your preferred settings.

4. On the Share Location screen, deselect or select your preferred settings.

5. On the Create Account page, select the Google icon

6. Sign into your Google account.

7. On the Complete Your Profile screen enter: First name(s), Last Name, Date of Birth (DD/MM/YYYY), Mobile number.

8. Your account set up will be completed and you can sign in with your Google account.

Sign up using your Microsoft Account

1. On the app start screen, select Create Account.

2. On the End-User License & Privacy screen, select Accept or Manage Settings.

3. On the Notifications screen, deselect or select your preferred settings.

4. On the Share Location screen, deselect or select your preferred settings.

5. On the Create Account page, select the Microsoft icon .

6. Sign into your Microsoft account.

7. On the Complete Your Profile screen enter: First name(s), Last Name, Date of Birth (DD/MM/YYYY), Mobile number.

8. Your account set up will be completed and you can sign in with your Microsoft account.

Sign in to your app account

Once you have created an account, you can sign in using your credentials.

1. Open the app.

2. Select Sign In to sign into the app using the available options:

   1. email address and password,

   2. Apple account,
   3. Google account, or
   4. Microsoft account.

After you sign in, you can explore the content that is available to you. You will also receive a welcome email with the links to download the app for Apple, Android or Web.

Manage your Profile

How can I change my personal details?

Open the Account section of the app. Select your name to access Your Account. Here you can edit your account information and personal details:

• Email address

• Phone number/Mobile number

• First Name

• Last Name

• Date of Birth

• Your Location

Profile Icon. Select your preferred icon.

Change Password. If you have not signed up using your Apple, Google or, Microsoft account, you can update your current password to a new password.

Enter your current password at the Checkpoint. When prompted, enter your current password. Next, enter and confirm your new password. Save password. You will need to know your current password in order to set a new password. If you have forgotten, use the Forgot Password option on the login screenForgot Password

Parental Control. Content that has been marked as inappropriate or explicit can be made inaccessible. If you are a parent, guardian, or teacher then you can use this feature to restrict content access. Select Restricted Mode to activate.